As a Rostering officer, you will be responsible for coordinating, planning, maintaining and scheduling casual, part-time and full-time staff shifts along with potential interactions with clients (split shifts may be required)
Key Responsibilities:
- Coordinate and schedule daily staffing allocations to ensure all shifts are filled.
- Assist with the scheduling, coordination, and rostering of mandatory staff training.
- Contribute to the preparation and implementation of rostering procedures.
- Provide high level administrative support on a variety of other staffing and rostering related tasks as required .
- Maintain and update the casual employee roster .
- Oversee the master roster and process shift variations, permanent shift changes and generate/publish new rosters fortnightly.
- Accurately and efficiently manage the administration and maintenance of Company records databases .
- Undertake other duties that may be allocated from time to time that are within the capacity, qualifications and experience normally expected from persons occupying positions at this classification level.
- Identify any overtime, broken shifts, or casual hours in Brevity and seek approval from the relevant manager before rostering these shifts.
- Ensure shifts are rostered in line with applicable award guidelines, following set instructions.
- Communicate any recurring issues or patterns—such as unfilled shifts or staff availability concerns—to your manager in a timely manner.
Liaise with managers regarding staffing gaps or ongoing needs to support forward planning and workforce coordination.
Qualifications:
- Minimum 1 year experience working in a similar role is required, particularly knowledge of best practice rostering procedures in a similar industry.
- Bachelor’s Degree in a relevant field, such as business administration, quality management or related discipline (Preferred).
- High-level administration experience
- Knowledge and skill with portals and programs such as, Rostering Systems and Microsoft Office 365
- Effective communication skills and the ability to liaise effectively with staff and managers to coordinate shifts.
- Well-developed capacity to manage the competing demands of a busy environment, work to deadlines and maintain attention to detail.
- Ability to work independently and as part of a team